Address Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area. Helps patients in distress by responding to emergencies.
Protects patients rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed. flexible approach to provide cover for absent colleagues adhere to health and safety procedures as set out by the practice using a courteous and efficient manner at all times.
input of patients data onto the system. i.e change of address good communication and teamwork and work to be shared out in a fair manner such other duties as specified by the partners, Practice Manager, Reception Manager and Deputy Practice Manager
