Job Description: Meeting & Events Manager

Location: Vienna

Start: ASAP

Salary: €40.000 - €42.000 + perks

I am working with an exciting hotel group who are all about good vibes, good food and great service.
If you love working in a trendy hotel where you can have fun whilst kicking some serious goals then this is THE ROLE for you!!

What you will be doing:

• Manage day & evening events, working within the strategy and events program set by our Sales and Meeting & Events teams.
• Both guest and team experience will be at the heart of all you do.
• You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for the guests and comfortable turning to you with questions.
• Liaise closely with central Meeting and Event bookings team to ensure a seamless line of communication, so our guests have a fantastic and unique experience.
• Working closely with the Head Chef and Director of Food & Beverage to deliver a consistently excellent standard of food and beverage to our guests.
• Are operationally present and leading the team in key events, providing outstanding and exemplary experiences for our guests.
• Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
• Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – they rely on you to ensure internal and external customers have the best possible experience with us.
• Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
• Take ownership over the costs of the Meeting and Events business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch.
• Handle stock & expenses and manage the relationship with our events suppliers & contractors.
• Take overall responsibility for the health & safety of anyone using the area, including yourself.

What they are looking for...

• A track record of leading Meetings and Events teams; you’re a natural at inspiring trust and bringing others along on a journey.
• 2+ years’ experience in a similar hospitality event operations management role in a busy, bustling environment.
• You’ve possible worked in restaurant groups, hotels or contract events catering before.
• Having used Micro Fidelio Opera or a similar front desk operating system would be a big advantage.
• Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
• Flexibility in your week to week rota as business demands are variable.
• Exceptional attention to detail in a fast-paced environment
• Passion for hospitality
• You can speak German and English
• Unfortunately the company does not provide any SPONSORSHIP