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Form of workThe National Conference Centre based at The National Motorcycle Museum is a vibrant and dynamic family business situated on junction 6 of the M42 close to Birmingham International Airport and Train Station.As part of the operations team, reporting into the Operations Manager, a Meetings & Events Duty Manager will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guests expectations. You will be expected to achieve a level of service through the constant monitoring of standards. As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a warm, personable nature and a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.Key responsibilities for the Meetings & Events Duty Manager are:Managing and ensuring smooth and excellent service of the banqueting and conference operations.Supervise the general operation of specific client requirements, prompt resolution of client i...
