Meetings & Events Coordinator

Meetings & Events Coordinator

We are offering a competitive salary of up to 26k per annum plus monthly bonus incentives.

The Bromley Court Hotel, a leading corporate 4-star independently owned hotel based in Bromley. Offering 110 well-appointed bedrooms, 9 Meetings and Events Suites, we aim to be the premier venue in the area, known for customer service and standards. Known locally as the Premier Wedding venue, we take pride in servicing conferences, meetings and various special occasion social events. We are now looking to recruit a Meeting & Events Coordinator to join our family within the Sales Team.

A DAY IN THE LIFE OF A MEETING & EVENTS COORDINATOR:

Reporting to the Meetings, Events & Social Media Manager, you can expect your working day to include the following:
Handling incoming wedding, event & conference enquiries from the initial enquiry to post-event follow-up.
Exceeding customers' expectations and being motivated to continually develop service levels.
Face-to-face client meetings.
Driving sales activities through strategic planning and client engagement.
Maintain high level of professionalism and competence when dealing with clients.
Obtain client feedback and make appropriate changes for improvements.
Manage meeting request leads, contracts, and confirmations to clients.
Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team accurately.

To succeed in the role of Meetings & Events Coordinator, you will need the following qualities and skills:
Excellent customer service and telephone manner.
Have a positive 'can do' attitude.
Be willing to learn and show that they care.
Previous experience essential.

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Previous experience within a similar role is preferable but full training is provided.

Please send your CV if you would like to be part of our team.