Address
Form of work
SalaryDate: 3 May 2024
Location: Manchester Airport, GB
Company: MAG
Summary
- Airport Resilience Operative
- Based at Manchester Airport
- £29,855 per annum (inclusive of 17.5% shift allowance)
- Permanent - Full-time (42 Hours) 4 on 4 off rota, regular pattern of days/nights
- Shifts will be varied and cover a 24/7 operation (including weekends and bank holidays)
Why MAG?
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- 6% company contribution pension
- Free parking
- Subsidised public transport
- Huge range of company discounts
The role
Our Airport Resilience Operatives provide the flexibility and support to maintain a positive experience for our passengers and will include a range of duties across the airport. Every shift is different with our operatives working alongside our landside, terminal, baggage and airfield operations. Duties include:
- Moving baggage from aircraft and apron stands to baggage halls (including airside driving)
- On-loading and off-loading baggage to/from baggage system belts
- Vehicle Movement (Car Park - Drop & Go operation)
- Snow Fleet Support
- Assisting Security Operations (Tray Loading/Movement)
- Customer Experience Duties (Check-in, Departure Lounge & Immigration)
- Supporting PRM (Passengers with Reduced Mobility) Operations
- Other duties that support the delivery of a positive passenger experience, including supporting 3rd party airport companies.
- Respond to any queries from airport users, providing an informative, courteous and helpful customer service
What will make you successful in the role?
- Be a careful and experienced driver with 2+ years of driving experience and no more than 3 penalty points on your UK Driving Licence
- Be comfortable driving both manual and automatic vehicles
- Ability to lift up to 32kg in weight due to the physically demanding nature of the role
- Flexible approach to working hours
- Prepared to work in all weather conditions
- Communicate directly and clearly to both colleagues and passengers
- Be able to work both individually and with other members of the team
- Have a strong teamwork ethic
- Be confident in working in a fast-paced customer facing environment
- Take pride in providing a first-class customer service
- Be successful in carrying out multitasking duties
Please note that due to the nature of this role you will be required to have resided in the UK for the last 3 years.
How do I apply?
Please submit your up-to-date CV and complete the online application form.
Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
