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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A NIGHT PORTER AT THE PRINCIPAL YORK
What you'll be doing...
Reporting to the Night Manager, as a Night Porter you will be vitial in delivering outstanding experience to all our guests.
You can expect your night to include:
- Delivering on guest requests thorugh out the night, ensuring their expectations are met.
- Supporting the night manager with administration and paperwork.
- Prepare reports for the following day.
- Ensuring the safety of our guests, by completing security walks and fire walks.
- To ensure the hotel sercure at night, performing security walks, ensuring all fire exits are closed.
- Taking, preparing and delivering room service orders.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Night Porter, you will need the following qualities and skills
- Great Communicator
- Exceptional Interpersonal Skills
- Able to deliver an excellent service to our guests
- Experience on Opera would be preferable
- Experience of a similar role would be preferable.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, The Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge.
