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SalaryJob Title: Office AdministratorSalary: £24,000-£25,000Location: Hoddesdon, Office Based Contract: Permanent, Full Time Hours: Monday to Friday 8:30am - 5pmCOMPANYAn exciting opportunity has become available for an innovative sports brand who has been established for 50 years and are looking for an Office Administrator.SKILLS REQUIRED
- Minimum 2 years administrative experience
- Minimum 1 year sales experience
- Motivated, driven personality and Highly organised
- Excellent communication skills and a professional telephone manner
- Ability to integrate well within a team
- Able to meet deadlines, when required
- Solid written and verbal (English) communication skills
- Excellent time management skills with the ability to prioritise and multi-task. Strong IT Skills such as Microsoft Outlook, Excel & Word.
- Ability to work under pressure in stressful situations
- Effectively able to communicate and understand the needs of the customer
- Monitoring and managing the sales inbox
- Receiving and dealing with customer enquires / order by telephone and by email
- Loading orders on the system / processing orders through to invoice
- Creating packing lists & invoices and forwarding to shipper and customer
- Liaise with production / warehouse daily regarding order status for updates regarding out of stock items
- Keeping customers informed of order status / advising customer of out of stock items / items on back order
- Emailing customers regarding promotions and product launches and dealing with replies
- General tasks as requested by the sales team
RESPONSIBILITIES
- Monitoring and managing the sales inbox
- Receiving and dealing with customer enquiries/orders by telephone and by email
- Processing orders through to invoice
- Maintaining client records and sales information
- Getting quotes and arranging collection of orders for onward shipment to UK and Abroad
- General tasks as requested by the sales team
- Following company systems and processes
ADDITIONAL INFORMATION
- Casual dress - relaxed working environment
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free on-site parking
- 21 days holiday
