Office Administrator

Are you a highly organised and detail-orientated Office Administrator with successful experience in providing quality administrative support?

Do you want to work with an exciting company offering a spectrum of services within the education landscape, ranging from investigative journalism in our award-winning newspapers, to hosting influential events?

Join EducationScape on our journey as we continue to investigate, inform, and inspire the world of education.

Who we need...

EducationScape are looking for a candidate who can skilfully support the day-to-day running of our company. You will have proven experience in a similar administrative role.

The ideal candidate will have a friendly and proactive manner to provide efficient customer service to our customers, with excellent written and verbal communication skills. Handling customer data daily, you will know the importance and can maintain confidentiality of sensitive information.

You will have interest in event coordination, providing administrative support pre-event and featuring as the face of the company alongside the team on site at events. Strong problem-solving skills are required.

You will be expected to have strong organisational skills with the ability to multitask and prioritise effectively, as well as proficiency in Microsoft Office applications and cloud accounting software. Attention to detail and accuracy in data entry tasks is a must.

As a hybrid role, you will need the ability to work independently, as well as build relationships and work closely with a well-integrated team.

Primary Responsibilities include but are not exclusive to:

• Answer telephone calls from switchboard, transferring calls internally and managing all enquiries effectively.
• Handle incoming/outgoing post and coordinate courier services as required.
• Support subscription administration and related customer service.
• Assist customers with event ticket bookings online and manual group bookings.
• Working as part of a team to deliver events onsite and online.
• Maintain office space, equipment and supplies as needed, ensuring adequate stock levels and a happy office environment.
• Provide general finance administration, including responding to customer queries, issuing copy invoices, processing remittances and purchase orders.
• Coordinate meetings and note taking, including room bookings.

Who we are…

EducationScape, is the vibrant new identity for Learning and Skills, Events, Consultancy, and Training Ltd. Our mission is to illuminate the education landscape, offering a spectrum of services that range from investigative journalism in our award-winning newspapers, Schools Week and FE Week, to hosting influential events like the Annual Apprenticeship Conference and the Festival of Education.

We inspire through top-tier journalism, impactful recruitment advertising, and transformative CPD events and conferences, connecting and enriching the educational landscape with innovative ideas and opportunities for professional growth and excellence.

We are a small and social team with regular company get-togethers and social occasions.

Our office is in the Aldgate East area of London. We have a lovely office and environment. We operate a hybrid working model, with team members expected in the office two days per week.

Want to apply? Excellent. Here’s how…

Along with your CV, please answer the application questions, which include:

• What you do currently
• What your main strengths are (with examples)
• Why you'd be good at this job (with examples)
• What previous experiences have prepared you for this role (with examples)
• Why you think EducationScape would be a good fit for you

If your answers are of interest, we will be in touch.

Our website can be found at educationscape.com.

The closing date is advertised as end of Friday 19 April. However, we will review applications once they are received. Successful applicants will be able to commence the role ASAP.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• What do you do currently
• What are your main strengths are (with examples)
• Why would you be good at this job (with examples)
• What previous experiences have prepared you for this role (with examples)
• Why do you think EducationScape would be a good fit for you

Work Location: Hybrid remote in London, E1 1EW

Application deadline: 19/04/2024