Office Administrator -Ecommerce

Join the Cayrus World of Finishing Team: Where Every Role is a Step Towards Success!
At Cayrus World of Finishing, a rapidly expanding family business nestled in the heart of Bumpers Farm, Chippenham, we're not just about providing top-tier flooring finishing products to our diverse clientele across the UK. We're about building a team that understands the value of every customer interaction and sees themselves as pivotal to our growth and success. As we continue to scale our operations, selling through multiple channels including Amazon, WooCommerce, eBay, and B&Q, we're on the lookout for an enthusiastic and versatile Office Administrator to become an integral part of our journey.

Your Role: A Blend of Administration, Customer Service, and Sales
As our Office Administrator, you'll be the heartbeat of our busy office environment, embracing a variety of tasks that keep our operations smooth and our customers satisfied. Your day-to-day will include:

- Efficient data input and filing, alongside sending out brochures to potential leads.
- Processing orders with precision and care, ensuring our customers' needs are met and exceeded.
- Being the friendly voice on the phone and the helpful assistant over email, handling customer inquiries with professionalism and warmth.
- Facilitating transactions both at the desk and over the phone, spotting opportunities to enhance customer satisfaction and drive sales.
- Liaising with couriers and handling claims, ensuring our products reach their destinations promptly and in perfect condition.

We're Looking for Someone Who:
- Has excellent computer skills, with proficiency in Excel, Word, and Outlook.
- Boasts outstanding customer service abilities, with a knack for turning every interaction into an opportunity.
- Has strong multitasking skills, prepared to handle the diverse tasks of a busy office environment.
- Has at least 1 year of administrative experience, ideally within a dynamic and fast-paced environment.

Why Cayrus World of Finishing?
- **Competitive Salary:** £22,000.00-£26,000.00 per year reflecting your crucial role in our growth
- **A Culture of Growth:** We believe every team member is an integral part to our success, dedicated to driving revenue through exceptional service and seizing every opportunity.
- **Perks You'll Love:** Enjoy casual dress, employee discounts, free and on-site parking.
- **Work-Life Harmony:** Our Monday to Friday schedule means your weekends are always your own.

Location & Commitment:
- This is a permanent, full-time position based in Chippenham, SN14 6BB. We're looking for candidates who can reliably commute or are willing to relocate before starting.

Ready to Grow with Us?
If you're keen to contribute to our goals and see yourself as essential to our success, we'd like to hear from you. Join us at Cayrus World of Finishing, where your role is more than just a job—it's an opportunity to grow with the business and enhance your earning potential.

Apply Now and let's build something great together.
*Please note: The ability to commute or relocate is preferred. Experience in an administrative role is required.*

Job Types: Full-time, Permanent

Pay: £22,000.00-£26,000.00 per year

Benefits:

• Casual dress
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chippenham, SN14 6BB: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person