We are seeking a professional Office Administrator/Customer Service Coordinator to join an established manufacturing firm based in Harlow.
Responsibilities:
- Answer and direct phone calls in a timely and polite manner.
- Filing, data entry, and scheduling appointments.
- Send out invoices.
- Take payments.
- Coordinate meetings.
- Provide general administrative support to the office team as needed.
- Learn and develop a product knowledge and put that into practice
Requirements:
- Able to commute daily to Harlow.
- Experience in a Customer Service/Administrator role
- Some experience working within the manufacturing or construction sector preferred.
- Excellent verbal and written communication skills.
- Professional appearance and demeanour.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Some taking payments/invoicing exposure ideal.
You will be a motivated individual with strong interpersonal skills and a passion for providing exceptional Customer Service. You'll need to show a willingness to learn about manufacturing and develop your knowledge to talk competently to customers.