Company

Odeon CinemasSee more

addressAddressLondon
CategoryCustomer Service

Job description

Job Purpose:

The Office Manager will be responsible for ensuring the smooth running of the office at Stephen Street, maintaining a frontline presence, receiving and greeting visitors.

This role is Part Time based on 25 hours per week, working Monday - Thursday and will need you to be based on site each day. We are flexible around specific working times, however will require Tuesday and Thursday to start at 8am. Please share your availability when you complete the online application form when prompted.


Key Accountabilities:

  • To ensure all external and internal visitors /callers receive an excellent first impression of the Company via a guest focussed approach to communication
  • To maintain effective security of ODEON space, working with Stephen Streets dedicated front of house team, ensuring the visitors process is followed
  • Ensure the Oscars bar / A-space area and meeting rooms are organised and maintained at all times
  • Maintain up to date telephone lists for the support office ensuring that accurate information is published via the intranet
  • Coordinate post ensuring the distribution of incoming mail and the collection of outgoing mail on a daily basis
  • Manage the provision of stationery supplies for Stephen Street ensuring adequate supplies and effective budget control
  • Work with the Health & Safety team to ensure we are in line with regulations
  • Ensure adequate supplies and smooth running of the colleague kitchens and break out areas
  • Liaise with the facilities team / IS teams to ensure the swift resolution of any maintenance / equipment issues
  • Complete ad-hoc administrative tasks as requested and support the People Team with the coordination of all internal communications such as the weekly huddle
  • Review and document all current office processes making efficiencies and streamlining where possible. Manage the rollout of changes to processes with all stakeholders
  • Bring innovation to the way we do things and challenge the status quo to active the right outcomes for our business

Key Skills:

  • Previous experience within a receptionist or office co-ordination role would be desirable
  • Good PC literacy with strong MS Office skills in particular
  • Experience collaborating with internal and external stakeholders at all levels with the ability to adapt your communicate style
  • Organised and methodical in your approach to work
  • Self-motivated with the ability to work independently
  • Flexible in approach and able to work with changing priorities and deal with problems that arise
  • Strong problem-solving skills
  • Proven customer service skills
  • Qualified in First Aid at work or willing to undertake this training


ODEON benefits:

  • Bonus Scheme
  • Pension Scheme
  • Unlimited free cinema tickets for you, and 12 friends and family tickets every three months
  • 40% discount on our food and drinks, including our in-cinema Costa Coffee stores
  • Private Medical Insurance
  • Critical Illness Cover
  • Life Assurance
  • Free access to our confidential Employee Assistance Programme an online platform that offers advice and support on topics including finance, health, and mental wellbeing
  • The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme
  • Fantastic career development opportunities across our cinemas and support offices

At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.

Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.

We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Simply click on 'Accessibility Tools' at the top of the job advert screen. Should you require additional help from our team, whether that's to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help - drop us an email to jointheteam@odeonuk.com and we will be back in touch to help you!

Benefits

Company pension, Employee discount, Private medical insurance
Refer code: 2956658. Odeon Cinemas - The previous day - 2024-03-10 03:53

Odeon Cinemas

London

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