Who are we?
We are an automotive parts and accessories dealer in both the trade and general consumer markets via our website, eBay shop and retail shops. We specialise in diesel fuel injection and tow bars, however, our product portfolio/ range covers everything automotive from van beacons to roof boxes.
We're looking for an enthusiastic, diligent person to join our eBay team. You will need to have excellent communication skills both vocal and written and be able to work both alone and part of a team. Our offices are laid back but busy, so we're looking for someone who is friendly but enjoys a fast paced working environment.
You will be part of a team that handles all aspects of a sale, creating product listings, to helping with customer enquiries to processing orders. These are the general duties you will be asked to do on a daily basis:
- General customer service; answering customer phone calls, emails and eBay messages.
- Processing orders using our internal stock management system to generate invoices and shipping labels.
- Updating customer information on eBay such as delivery tracking numbers.
- Creating and maintaining product listings for our eBay shop.
- Competitor price checking
Key skills or experience required:
- A polite telephone manner
- Good data entry skills or experience
- Good customer service
- Good attention to detail
- Microsoft Office skills or experience
- Photoshop skills or experience
Qualifications needed:
To apply for this job you must have the minimum of:
- Five C grade GCSEs or equivalent (this must include Maths & English)
Additional information:
An interest/ knowledge or working experience of the automotive industry is preferred, however is not essential as full training is provided.
Any experience in selling via eBay is also preferred.
Benefits:
- 28 days paid holiday
- Free parking
- No working weekends
- Central location (Close to Trafford Centre & City Centre)
- Full product training
- Varied role
Job Types: Full-time, Permanent
Pay: From £11.44 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Free parking
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (required)
Experience:
- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
Reference ID: eBay2024