Unifying Purpose of Role:
To provide working hours support to the smooth running of the Reply London (Westminster) office estate, based on providing reception services and general office administration, as well as link to facilities management.
Ethos:
Presenting the polite, professional, and welcoming face of Reply in the UK, ensuring the London offices are efficient and functional and its occupants are kept safe and feel enabled to focus on delivering their business outcomes without fuss.
Specific Duties (as directed by the Operations Supervisor):
- Staffing and keeping tidy the reception area, including welcoming employees, customers and guests;
- Managing the booking in of guests to the building and office;
- Receiving visitors, providing them with information and facilitating their unification with their host;
- Maintaining office security, communicating with the security guards as necessary;
- Supporting the implementation of health and safety procedures, including providing Fire Marshall and First Aid cover;
- Resolving office functionality issues, including supporting the Facilities Manager and building maintenance;
- Managing company correspondence, including phone calls, emails, letters, and packages;
- Arranging and managing courier runs;
- Supporting company event by assisting scheduling, visitor handling and arranging catering and room configurations;
- Monitor and manage inventory of office supplies; order and distribute office supplies as necessary;
- Assisting HR with the onboarding of new starters at the company;
- Preparing documents and maintaining associated records and databases, including desk occupancy surveys as required.
Qualifications:
In date Fire Marshall and First Aid training.