Administrative Assistant - Franchise Operations

Admin Assistant - Operations

The location of the role is Paddington, London (hybrid working).

The duration of the contract is 6 months.

The pay rate on offer is £15 - £16 per hour.

Key accountabilities of the role

· Support International Franchise Team with general administration, tracking of initiatives and trading information, updates, presentations, data collection and inputting, dealing with operational queries from franchise partners, maintaining online resources and making arrangements with UK support centre and retail teams for partner visits

· Maintain the Self-Serve platform library of information for partners

· Work with in-country teams to support Retail Operations - SOPS & OBW & Brilliant Basics

· Maintain a close relationship with UK retail operations and relevant Product teams

Key skills and experience

· Strong Excel skills - ability to work with data and accurate data entry

· PowerPoint - ability to product slide decks, following company templates

· Excellent communication skills - written and verbal

· The ability to build good working relationships with International and UK teams

· Passionate in championing the customer & brand

· Root cause analysis & problem solving