Underwriting Operations Assistant - flexible working available

Your Role:

As an Underwriting Operations Assistant you will be pivotal in providing support to several Apollo Underwriting teams, including our ibott 1971's Innovation team and our Managing Agency Services (MGA) team.

This role provides an opportunity to have an immediate impact providing operational excellence and resilience to underwriting teams while ensuring data is accurate, complete and on time.

What you’ll do:

In this role you will be responsible for supporting underwriting teams by taking ownership of all administrative and operational tasks, reporting, regulatory returns with an eye on process improvement. 

Role responsibilities include:

Underwriting Support

• Attending/minuting meetings and supporting Underwriters at the Lloyd’s Box
• Address and resolve operational issues, obtain underwriting information, and track premium payment.
• Creating and issuing insurance documents including Certificates of Insurance, No Claims Bonus letters, and Notice of Cancellation
• Continue to identify areas for improvement, designing, testing and documenting solutions and participating in cross department projects.
• Investigating and responding to policy queries

Underwriting Administration - both Pre-bind and Post-bind

• Sending Slips, endorsements and supporting information to outsource partner for timely and efficient recording.
• Managing the pipeline of new and renewal business and team mailboxes
• Undertaking Pre-Bind Quality Assurance including contract certainty check
• Recording pricing metrics, checking data quality, and addressing exceptions
• Undertaking credit control activities to verify overdue premium, liaise with brokers and DXC for payment and manage Aged Debt

Regulatory, Compliance & Reporting 

• Ensuring data is accurate, complete and on time for internal and external reporting deadlines including regulatory returns.
• Producing bordereaux and overseeing transformation of data through the insurance and reinsurance cycle
• Compiling data and file samples for reviewers/auditors and delivering recommendations.
• Checking Sanctions and broker Terms of Business Agreement (‘TOBA’)

What we are looking for:

• Excellent numeracy and analytical skills, high attention to detail and be comfortable handling large data sets.
• Articulate and personable, with excellent verbal and written communication skills
• Basic knowledge of Lloyd’s / London insurance market including systems and processes
• Managing General Agency (MGA) experience would be beneficial but not essential.