Operations Manager 12 Month Ftc

Are you an experienced Operations Manager in the world of drinks dispensing?

Are you interested in a role with a leading UK brand, overseeing field-based teams in a fast-paced environment?

Reed Food and FMCG have been briefed to recruit for a well-regarded business, for an Operations Manager, in charge of the service-delivery of the technical support offered by the business.
Please find more details on the Job Responsibilities and key requirements below:

Operations Manager - 12 Month FTC
£45,000 to £50,000+ Per Annum + Bonus
Location: Surrey, travel required
Experience required:
• Strong Leadership and Management proven track record, of delivering a service operation through field-based teams in a fast paced, safe environment.
• Demonstrated experience managing multiple supplier relationships, with a customer focused, results driven environment.
• Experience of installing Draught Dispense Systems an advantage
• Knowledge of the Drinks Industry and/or draught beer/drinks dispense systems
• Prior experience of managing large volumes of activities or managing large scale operations.
• System experience within a recognised CRM system with experience of implementing system developments an advantage.
• Excellent PC skills; Excel (advanced); Word & PowerPoint (proficient)

Key Responsibilities:
• Responsible for delivery of the day-to-day provision of draught technical services, supplied through a directly employed team of technical representatives, ensuring the service is provided cost effectively and adhering to the required technical specifications and Health & Safety policy.
• Accountable for the performance, and ongoing development of the In-House Draught Technical Representative team, ensuring delivery against all service KPI’s are met.
• Responsible for applying necessary effective management processes and procedures, such as KPI reporting, for both individual and team performances, delivered through review meetings, and compliance with company policies and process’s.
• Continue to build the strong relationships with the relevant On-Trade Sales teams, fostering the environment of collaboration on projects to drive mutual benefits for all parties.
• Responsible for recommending and implementing operational initiatives, agreed with the Draught Operations Contract Manager, to drive continuous improvement which increase service performance, improve draught quality and/or reduce operational costs including

Key Relationships:
Internal:
• Operations Director
• Sales And Customer Service Teams
• Operations Execs

External:
• Customers

This is a unique role within an organisation full of great people, therefore if you are keen to know more about this opportunity, please do apply at your earliest convenience, to be considered for an immediate interview.