Operations Manager - Street Services

Our Greenwich plan sets out our vision for our Borough, and we’re determined and passionate about making that vision a reality for our residents.

Royal Greenwich has a reputation for combining ambition with delivery. We are proud of the quality of our in-house waste and cleansing services, and we are ambitious in our plans for the local environment and improving recycling performance.

We’re seeking an Operations Manager who will share our drive and passion in this pivotal role in our Street Services’ operational delivery, improving the look and feel of our borough for our communities, business and visitors.

The Role

This is an opportunity to join the Royal Borough of Greenwich and make a real impact. A chance to make a lasting difference to Greenwich, its people and places, whilst developing your career in local government.

You will lead a dynamic and challenging set of frontline services, covering the high-profile public realm, waste and recycling collection and street cleansing activities, all of which provide important and highly valued services to our residents and businesses.

You will lead 393 in-house staff on a daily basis and will be responsible for a combined budget of £32m.  It is a role that requires someone with an accomplished track record in delivering improvement through effective operational management and who offers the right blend of technical know-how and people skills.

Working collaboratively and in partnership with internal and external stakeholders, you will embrace our vision for continuous improvement and will be instrumental in supporting and implementing key service changes, including and not limited to our digital transformation and service review & improvement programmes.

And our Staff Values really matter - shaping our working practices and how we will achieve our vision.  This role will lead by example and support all staff members to understand the importance of our values, embedding them into everything we do.

You will need

• Experience of successfully working in environmental services, or a comparable public facing operational service, at a management or senior management level.
• Substantial experience of successfully leading teams and managing staff
• Ability to deliver frontline services that consistently meet or exceed service standards
• Significant experience of addressing operational issues and applying a risk-based solution for future proofing
• Understanding of, and commitment to achieving the Council’s Staff Values and ability to put into practice in the context of this post.

In return, we offer a supportive environment and great staff benefits including generous leave entitlement, Local Government Pension Scheme, a wide range of staff networks and continuous development opportunities to maximise your potential.

If this sounds like you, we’d love to hear from you. 

For an informal discussion about this opportunity, please contact Jo Oliver;    jo.oliver@royalgreenwich.gov.uk 

To apply please click the Apply Now link below.