Operations Manager - Street Services

Our Greenwich plan sets out our vision for our Borough, and we’re determined and passionate about making that vision a reality for our residents.

Royal Greenwich has a reputation for combining ambition with delivery. We are proud of the quality of our in-house waste and cleansing services, and we are ambitious in our plans for the local environment and improving recycling performance.

We’re seeking an Operations Manager who will share our drive and passion in this pivotal role in our Street Services’ operational delivery, improving the look and feel of our borough for our communities, business and visitors.

The Role

This is an opportunity to join the Royal Borough of Greenwich and make a real impact. A chance to make a lasting difference to Greenwich, its people and places, whilst developing your career in local government.

You will lead a dynamic and challenging set of frontline services, covering the high-profile public realm, waste and recycling collection and street cleansing activities, all of which provide important and highly valued services to our residents and businesses.

You will lead 393 in-house staff on a daily basis and will be responsible for a combined budget of £32m. It is a role that requires someone with an accomplished track record in delivering improvement through effective operational management and who offers the right blend of technical know-how and people skills.

Working collaboratively and in partnership with internal and external stakeholders, you will embrace our vision for continuous improvement and will be instrumental in supporting and implementing key service changes, including and not limited to our digital transformation and service review & improvement programmes.

And our Staff Values really matter - shaping our working practices and how we will achieve our vision. This role will lead by example and support all staff members to understand the importance of our values, embedding them into everything we do.

You will Need

• Experience of successfully working in environmental services, or a comparable public facing operational service, at a management or senior management level.
• Substantial experience of successfully leading teams and managing staff
• Ability to deliver frontline services that consistently meet or exceed service standards
• Significant experience of addressing operational issues and applying a risk-based solution for future proofing
• Understanding of, and commitment to achieving the Council’s Staff Values and ability to put into practice in the context of this post.

In return, we offer a supportive environment and great staff benefits including generous leave entitlement, Local Government Pension Scheme, a wide range of staff networks and continuous development opportunities to maximise your potential.

If this sounds like you, we’d love to hear from you.

Application Process

Before making an application, please read the job documents carefully – we welcome you to upload your CV and provide a cover letter setting out clearly how you meet the person specification requirements in the supporting statement section of your application form.

Interviews will be held the week commencing 20th May.

Royal Greenwich is an inclusive employer, our organisational diversity is one of our greatest strengths and it really matters to us. We want our workforce at all levels to reflect and respect the diversity of our communities, bringing richness, inclusivity and innovation to our work and the services we deliver. We put equity at the heart of our recruitment and are committed to tackling discrimination in all forms. We are steadfast in promoting a diverse and inclusive community, an environment where we can all be ourselves, flourish and succeed.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.