Address
Form of work
SalaryLocation - Charing Cross
Salary - c£35k
Monday to Friday
Reporting to the Head of Operations you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the replenishment operation within our Healthcare vertical. Our site in Charing Cross is a replenishment centre for our customers, where we supply 6 hospitals within the area of medical equipment. There will be travel required in the role to the local hospitals, therefore a driving licence is essential.
Your tasks
• Leading and managing and team to achieve and exceed SLAs
• Distributing work orders and ensuring the workload of the employees
• Steering, coordinating, and implementing processes as well as planning the daily business activities
• First point of contact for all process and technical faults and forwarding of reports to the involved departments
• Identifying issues or problems and initiating corrective measures and success control
• Ensuring SLA compliance
• Working in the SAP system
• Participating in resource planning (staff and infrastructure)
• Creating and evaluating reports
• Ensuring the quality and service level specifications
• People management activities
Your profile
Someone who has the ability and desire to lead and motivate a team and has some knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer. Having a understanding of GDP regulations and ISO13485 would be an advantage but not essential.
What we offer
• 22 days annual leave with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Treats
