Operations Supervisor

Operations Supervisor - (SQE Assessments - Events)

Location: Hybrid working - home and our office at Spring House, London, U.K

We are looking for an Operations Supervisor - (SQE Assessments - Events)to join our team.

The purpose of this role is to provide efficient and operational expertise, you will help us to deliver SQE assessments, ensuring that the high standards expected of our assessments are maintained in preparation and delivery of the SQE 2 Oral Assessments.

This is an excellent opportunity for an Event Coordinator who is looking to expand their skills and build their career with an industry leader.

Operations Supervisor - What you’ll bring to the role

You’ll be a superb organiser and confident in dealing with other people. We’ll also need you to have:

• Strong operational experience, including managing individuals

• Experience in overseeing business administration

• Strong organisational and planning skills

• Confidence in communicating with others, both in writing and verbally

• Experience in working in an events role

• Ability to work to a high level of accuracy - attention to detail is essential

• A good working knowledge of excel (or Google Sheets)

• Knowledge of working with the Google Suite is desirable but not essential

• Ability to work independently and also as part of a team

Note: this role is a hybrid position with approximately 40% of your time based in our office and 60% of your time at your home. You will also be required to travel and spend time away from home during our assessments, which are approximately 4 times per year.

Operations Supervisor - What we do

Kaplan is a provider of world-leading professional assessments. In 2018, we were appointed as the independent assessment organisation for the new Solicitors Qualifying Examination (SQE), which we then launched in 2021. This exam is now the sole route to qualifying as a Solicitor of England and Wales and will ultimately be taken by upwards of 13,000 candidates per year.

We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

What we believe in

Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

Our Values

We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.

• Act with integrity

• Empower and support

• Create opportunity

• Grow knowledge

• Drive results together

Operations Supervisor - What we offer

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave + option to purchase more

• Season ticket loan and cycle to work scheme

• Big discounts on Kaplan courses for you and your family

• Private medical, income protection, and life insurance

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels