Order Administrator

We are seeking a dedicated Order Administrator who can offer quick and efficient data processing, along with excellent customer service. The successful candidate will manage the administration for all orders, providing them with support, information, and resolution to their queries.

Client Details

Our client is a reputable firm in the Retail industry, based in Hassocks. With a large customer base, they are renowned for their excellent customer service and high standards.

Description

As an Order Administrator your responsibilities will include:

• Process all administration for orders, returns and exchanges.
• Contributing to the development of customer service policies and procedures.
• Collaborating with other departments to ensure customer satisfaction.
• Keeping records of customer interactions and transactions.
• Participating in team meetings and training programmes.
• Predominantly email based role.

Profile

A successful Order Administrator should have:

• Excellent eye for detail and data processing skills.
• Strong problem-solving abilities.
• Proficiency in using computer systems and software.
• The ability to work well in a team environment.
• A proactive approach to learning and development.

Job Offer

• An attractive hourly rate of 10.50 - 11.50 per hour
• A temporary role in a supportive team (currently until March but this could be extended)
• Opportunity to work hybrid or remote, once trained up