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Form of workJoin us as a Partnerships Lead
- This is an excellent opportunity to take a leading role in defining our external partner strategy that’s aligned to our overall proposition, and commercial and customer objectives
- You'll be leading our development of a partnership network across payment gateways, PSPs, software platforms and marketplaces to enhance our customer proposition, deliver new income streams, whilst ensuring strategic alignment with brand and our long-term vision
- You'll gain great exposure as you develop new strategic partnerships to bring new and improved service propositions to our customers and embed this in our payment offering
What you'll do
Your role as Partnerships Lead will see you defining and implementing a strategic partnership framework, running a team of experienced partner managers. You’ll be building our reputation as a digital partner that third parties want to connect to, while developing long term sustainable value and positive customer outcomes through third party products
Building and nurturing an ecosystem of partners that provide complementary products and services to enhance customer value proposition
We’ll look to you own and monitor the end-to-end third party customer proposition, experience and performance for the customer journey, as well as delivering the customer journey vision and roadmap for third parties to deliver strong performance and meet our commercial targets
Your other key responsibilities will include:
- Developing and executing a comprehensive partnership strategy to engage and onboard partnership opportunities which will provide areas of differentiation to drive innovation and develop new products, services or solutions
- Collaborating with cross functional teams to execute partnership initiatives, work with key stakeholders including but not limited to the bank, marketing, sales, product to exploit innovation opportunities and then implement and integrate these successfully
- Monitoring and analysing partnership performance and KPI`s to give strategic direction for future partner opportunities and maximise partnership effectiveness and return to Investment
- Running the integration process for successful partnerships to ensure the delivery of incremental services to our customer base
The skills you'll need
We’re looking for someone with a proven track record and experience in owning and managing significant strategic partner relationships providing complex services. As such, you’ll confidential demonstrate strong communication and influencing skills at senior level, as well as excellent collaboration and stakeholder engagement capabilities
You’ll also need:
- Previous experience with Merchant acquiring, or financial services is preferred with an understanding of “Merchant Solutions” (acquiring, open banking Payment gateways, API`s POS, Saas companies or financial services)
- Proven experience in partner relationship management preferably within tech industry and with a focus on Independent software vender and Saas
- Results driven, with the ability to deliver strategies that meet financial and organisational goals
- Experience of structuring and leading complex service or partnership negotiations with excellent communication skills with the ability to effectively engage and influence stakeholders at all levels
- Comfortable with pace of change and adaptability to market conditions
- Good level of financial acumen and capable of translating complex solutions into clear language.
