Parts & Service Coordinator

We currently have an excellent opportunity for a service focussed individual to join our manufacturing client on an initial contract basis.

Working within the Customer Service Department, the successful candidate will be responsible for Parts Coordination. This is a fast paced team and the role will require someone efficient and organised.

Daily Responsibilities:

• Managing and processing purchase orders
• Identifying parts, preparing quotes and orders in line with customer enquiries and agreed internal parts processes
• Managing Engineers' parts requests and updating all relevant internal systems
• Managing enquiries in line with internal and external customer SLA s
• Building and enhancing relationships with both internal and external customers by using your natural ability to liaise effectively at all levels
• Paperwork processes and management

Essential Requirements:

• Strong customer service background
• Processing and raising quotations
• IT: word, excel, email
• Good proven problem solving skills
• Interpersonal skills: customer relations, clarifying information, giving clear instructions
• Good communication and organisational skills
• Ability to work towards deadlines