Address
Form of work
Salary Fixed Term
30 Hours
Salary
£12.14 per hour, increasing to £12.81 per hour on 1st April, plus shift allowance
Country
U.K
What you will be doing...
If you are passionate about delivering fantastic customer service, this could be the role for you. Join Jet2.com as a Passenger Service Agent and help us send our all-important customers on holiday!
What Can We Offer You?
We offer our valued Ground Operations colleagues a range of benefits including: -
- £12.14 per hour, increasing to £12.81 per hour on 1st April, plus an extra £3.04 per hour allowance for unsociable hours.
- Free Car Parking for all our colleagues at the airport
- Our famous Red Uniform is provided to you
- 34 days holiday entitlement per annum (pro rata for part time hours)
- Rest areas for colleagues to relax during your breaks
- Colleague recognition through our ‘Great Deal Friendlier’ Awards scheme
- Recommend a Friend scheme (£250 for successful referrals)
- A dedicated, paid training course to give you the skills to perform the role
- Colleague discounts on Jet2holidays and Jet2.com holidays and flights
- Local colleague events and incentives
- Annual pay review
- Contributory pension scheme
- 3 x Salary Life Assurance
- Cycle to Work Scheme
- Access to Mental Health First Aiders
- Employee Assistance Programme including professional counselling
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
- Provide a warm and friendly welcome to our customers as they arrive at the airport.
- Check-in customers for their flights, issuing boarding passes, checking passports and travel documents.
- Following the necessary safety and security procedures.
- Assist at the boarding gates to ensure our flights depart on time.
- Make sure our customers have a smooth and safe journey through the airport and on their return welcoming them back from their holiday.
- Represent our brand at all times with a friendly, professional approach ensuring every customer feel like a VIP.
We offer a 30 or 20 hour per week fixed term contract until November 2024. This is a rostered role that requires shift working, so flexibility is required - shift patterns are a rolling 4 on, 2 off shift pattern and include very early starts, late finishes and split shifts to support our operation. You will receive you roster 4 weeks in advance.
No previous experience is necessary - if you have a passion for Customer Service and love working as part of a team, apply today, and we will invite you to meet our Red Team at an Assessment Day!
Division
Jet2.com
Careers With Us
Airline
Careers Dept
At the Airport
Careers Team
Customer Facing at the Airport
Business Area
Ground Operations Uk
Team
Passenger Service Agent UK
