Looking for a rewarding job that gives back to projects and organisations in the local communities?
We are working together with our client, a well-established organisation within the Public Sector to recruit for a People Administrator. The position will be Hybrid 2 days based in their Birmingham Office and 3 days at home.
As a People Administrator you'll have accountability for delivering high quality administration services to a portfolio of Directorates across our business. You'll bring a good knowledge and awareness of People policies, procedures and relevant legislation (e.g. GDPR regulations) to the role, and work to ensure the People Team and wider business are consistently compliant in adhering to our policies, alongside ensuring we meet the required SLAs.
As the first point of contact for any People-related queries from all colleagues across the Fund, you'll be the face of the People Team and as such will be able to demonstrate a passion for excellent customer service, attention to detail and a proactive and positive approach across all tasks. You'll build strong relationships with the relevant People Advisor and People Business Partner, providing them with proactive support, and relevant data and insights from your work, to promote a culture of continuous improvement within the People Team. You'll also accompany People colleagues to regional or local Fund meetings across the UK when required, in order for you to build credibility and trust, and forge strong relationships with our wider Fund colleagues.
Day to day you'll support the Fund and People Team across a broad spectrum of People activities including (but not limited to): providing advice and guidance in Employee Relations case work, including minuting meetings and providing general administration support; managing end to end Recruitment campaigns for the Fund, providing guidance on advertising and shortlisting and by arranging and supporting interviews where appropriate; you'll have accountability for the new starter onboarding process, ensuring all new starter checks are processed and recorded, including any reasonable adjustments required, and liaising with Payroll when needed; in addition you'll be responsible for all family-friendly policy guidance and associated administration, and take accountability for our leaver process in ensuring the required documentation is returned by the business and processed for Payroll in a timely manner, whilst leading on the exit interview and feedback process. You will also support with Directorate projects and priorities as required.
Your experience
As an officer, you may have been promoted through our internal career paths having demonstrated your skills and leadership abilities or alternatively you may come from an external field. Either way, you'll need to demonstrate your experience and qualifications in these areas:
- Passionate in delivering excellent customer service
- Proactive decision-making and problem-solving skills
- Autonomy in completing tasks and delivering these on time and to a high standard
- Collaboration, recognising the importance and value in building and maintaining internal networks within the People Team and wider Fund
- Ability to identify improvements in process and ways of working
- Experience of providing accurate advice and guidance in line with policy and legislation
- Effective verbal and written communication skills, confident communicating at all levels across the Fund
- Ability to manage own time effectively and meet deadlines
- Strong administration experience, highly organised and good attention to detail
This is a temporary position initially for 3 months with an immediate start paying £12.47 per hour