People Advisor

Job Role: People Advisor 
Location: Remote – Hybrid - Birmingham, West Midlands
Job Sector:  Human Resources
Hours: 35 per week
Salary: Up to £35,000 depending on experience, plus a car allowance
The job role
As a People Advisor you will contribute to our vision of being UK’s leading property manager by:

• Providing an exceptional HR/ER service to our teams, coaching and supporting line managers to develop high performing teams and deliver a high-quality customer experience to internal and external customers
• Ensuring that our employees have a great experience which is engaging, well managed and frustration-free

This role reports to the Head of People Partnering and has no direct reports.
Main Responsibilities

• Deliver a high standard of employee relations support and case management to teams, including coaching and guidance with disciplinary, grievance, performance management, re-structures, absence, occupational health, exit interviews, TUPE, and providing legislative updates
• Supporting the Head of People Partnering on various projects as appropriate
• As required, work with the People Partnering team to support to line managers on a variety of areas including, employee on-boarding, ongoing personal development, talent, and succession planning, change and improvement programmes across the business, employee engagement.
  Through coaching and training, ensure your client group understand HR policies & procedures and our employee proposition
• Identify and suggest opportunities to drive the impact, value and credibility of the People function, continually striving to improve.
• Ensure strong focus and understanding of people metrics, both in respect of reporting and insight

Skills and Experience

• Demonstrable experience of managing complex employee relations cases and coaching line managers
• Demonstrable experience of TUPE legislation (in/out) consultation and due diligence
• Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site based colleagues to senior management
• Excellent organisational skills; able to manage numerous responsibilities at once
• A strong attention to detail and focus on data accuracy
• Experience of HRIS Systems - iTrent would be advantageous
• Proficient with Microsoft Office - Excel, PowerPoint, Word

Who are we?
FirstPort is the UK’s leading residential property service provider, caring for 330,000 homes in England, Wales and Scotland, across 5,800 developments. With over four decades of experience and 3,300 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, it has been awarded the British Safety Council’s prestigious Sword of Honour, is an accredited Safe Agent and belongs to The Property Ombudsman. FirstPort has also been named as one of the UK’s Top Employers by the Top Employers’ Institute for the last five consecutive years.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.