People Operations Support Administrator

Are you an HR Administrator looking for something new, then we are recruiting for a People Operations Support, who will be responsible for supporting the People Operations Team in the day-to-day management and coordination of key HR activities. This role focuses on our systems, first line employee relations activities, engagement, and administration, providing a proactive and best in class service led delivery to enhance our people experience and ensure that all policies, processes and tasks are concluded efficiently and accurately.

This role is full time, fixed term for 3months and forms part of our wider People & Culture team. It is based in our Head Office in Edinburgh, with the opportunity of hybrid working.

Role Overview:

The main responsibilities of the People Operations Support are:

• Ensure the effective and on time administration and processing of “in-life” contractual, payroll and administrative changes through our HR & Payroll system, SharePoint and ATS, so that our systems remain accurate and up to date.
• Provide first line advice and guidance to key stakeholders on employee relations matters.
• Work closely with the People Advisor to provide an effective and proactive service in support of employee relations activity such as drafting and sending letters for key ER activities, updating trackers, creating case files and supporting the business partners to provide a timely and efficient service to our stakeholders.
• Support the proactive management of health and wellbeing, working with the People Advisor to draft and request Occupational Health or GP support, ensuring that reports are provided, and providing data and prompts to managers and raising cases and concerns with business partners as needed.
• Other responsibilities include: constant review of all data to ensure that the data we house is accurate and conforms to all required legislative standards, coordinate the timely delivery of relative HR risk assessments, allocating cases to People Business Partners and managing the HR inbox.

About you

The following range of characteristics and competencies are required/sought:

• Experience of working in a fast-paced, agile environment, balancing a varied and high-volume workload
• Numerate with strong problem-solving skills and a proactive approach
• Organisational skills with great attention to detail and an outstanding service delivery mindset
• Hands on practical approach, with the ability to carry out operational tasks quickly and accurately
• Proven skills in building positive and open relationships with the ability to work in a team environment and with many stakeholders
• Excellent verbal and written communication skills with the ability to modify communication style to meet the needs of multiple stakeholders
• Proficient in various IT systems including Excel, PowerPoint, Word, Outlook and HRIS, with a positive approach to using systems and technology
• Understanding of HR issues including employee relations and employment legislation

Why join Apex Hotels?

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following you first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Critical Illness & Life Assurance cover