People Services Administrative Assistant

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Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

In 2023 we rocketed into the top 40 universities in the UK in the highly regarded Guardian University Guide, were ranked the UK’s 2nd top performing modern university in the inaugural Daily Mail guide, and entered the top highly coveted 50 UK universities in the 2024 Times and Sunday Times Good University Guide for the first time. We are the top performing modern University in Scotland in all three guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked second in Scotland for sustainability in the most recent People and Planet league table.

With a wide range of professionally accredited courses and links with over 300 industry partners, we have the highest proportion of undergraduate level graduates in highly skilled occupations (83%) compared to other Scottish modern universities - with 91% of our students in employment or further study within fifteen months of graduating (HESA 2023). We are Scotland’s leading provider of Graduate Apprenticeships and we have transnational partnerships around the world, supporting more than 22,000 students from nearly 120 countries. We are committed to widening participation, helping more people from diverse backgrounds into university.

Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

People Services support all HR aspects for the University in addition to supporting organisational development, staff development and equality and diversity. The department are made up of various teams and the People Services Administrative Assistant will play a key role within the departments operational team. The operational team provide advice and support for areas such as casework, resourcing, recruitment and selection as well as staff development.

The People ServicesAdministrative Assistant is required to provide administrative support and confidential advice across all HR operational activities. The main activities of the role will include processing family friendly requests including flexible working, maternity and paternity as well as being first point of contact for advice on these policies. A key priority for the role will be the administration of attendance management including but not limited to running and cleansing absence reports, issuing letters, checking and filing self certs and fit notes. The successful candidate will also have the opportunity to assist the People Services Advisor with Formal meetings by scheduling, preparing paperwork and attending to take notes. The role-holder will also undertake cross-team administrative duties within the wider operational team when required.

The successful candidate will have exceptional customer service experience ideally gained from a demanding high paced administrative role. They will have the ability to interpret polices and processes such as absence management, family friendly related policies and any other HR related policies and processes as required. They will be able to work under pressure and prioritise their workload. The successful candidate will be able to demonstrate that they have strong attention to detail and the ability to process efficiently and accurately.

If you would like to discuss this opportunity further please contact Ashleigh Ewing, Resourcing Advisor by emailing Ashleigh.Ewing@gcu.ac.uk.

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do. As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.

The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant.

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

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