People Services Administrator

We are on the lookout for someone with a strong Administration background to join our friendly and dedicated People Services team.

With accuracy at the heart of this role, you will have both payroll and HR related administrative duties. This is a hybrid role, split between working from our Highbridge office and at home.

You will have responsibility for the maintenance of the pay-impacting elements of the employee records, including terms and conditions, key employee details, sick records and holiday records. You are confident working with large data sets to extract, upload, validate and manipulate data in Excel. You will also respond to questions and queries from our co-owners relating to both payroll, sick records and holiday records and ensure pay policies are understood and applied consistently.

Key responsibilities include:

• Processing of weekly pay for around 1,000 co-owners each week using our payroll system, in line with defined processes and procedures
• Ensuring all Deductions from Earnings are accurate and paid to relevant authorities in a timely manner.
• Running and distributing weekly payroll reports.
• Managing holiday entitlements and pay, working closely with sites to ensure entitlement and balance records are accurate and aligned across our HRIS and Payroll system.
• Ensuring all sickness absence is recorded and paid as authorised by Team Managers, in line with absence policy. Act as primary contact for sick pay queries.
• Be the first line of support for weekly payroll audit enquiries as and when required.
• Treat all data and information relevant to Yeo Valley Family of Businesses companies and their employees and co-owners in the strictest confidence.
• Communicate effectively with the wider People Services Team to ensure is updated with any changes that affect pay. Complete all National Statistics forms for weekly pay information.
• Prepare any other ad hoc payroll reports or carry out other tasks as required. This may include support with change activities as we continue to roll-out the use of iTrent across our HR operations, including the introduction of manager self-service functionality.
• Adopt a mind-set of continuous improvement, using discretion to modify work practices and processes to improve efficiency (whilst maintaining compliance with defined procedures) and identify areas for process improvement for consideration by the People Services Manager

The important things:

• Good numerical and academic level of education and good data skills (particularly Microsoft Excel)
• Experience of working within a busy team environment and to tight deadlines
• Good communication skills, enabling you to provide a great service to all those using our helpdesk. 
• Excellent attention to detail.

Even better if:

• A proven track record of running the payroll process for a similar sized organisation.
• A payroll qualification
• Extensive Payroll Experience
• Experience of MHR iTrent payroll
• Experience of the food manufacturing industry