AddressSalary: £50-65K
At Seatfrog, we're shaking up the rail industry with our innovative platform, changing the game for rail operators and passengers alike. We were the first to market with our solution which enables rail operators to sell unsold first-class seat; generating ancillary revenue and providing passengers with incredible upgrade deals.
We've come a long way since then. We’ve revolutionised the way people can travel by rail; expanded our platform allowing passengers to buy train tickets, and swap their trains at the last minute all at the click of a few buttons. But we're not done yet - we have more exciting products on the way that will transform the way people experience rail travel.
Looking for the next stop on your career journey?
We’re looking for a Performance Analyst to join the Passenger Squad, and closely partner our Marketing Team. Ideally you’ll have a background in e-commerce, and a great understanding of cross-device analytics, apps in particular. You’ll develop a deep understanding of Seatfrog’s products and their performance, coming to understand the behaviours of our customers. You’ll leverage this intelligence and pair it with Marketing analysis to deliver a narrative of overall performance to the Head of Product, Marketing Lead, and the Leadership Team. Ultimately you’ll influence the evolution and progression of Seatfrog performance and will use cunning statistical analysis and commercial awareness to challenge the norm and identify new opportunities and improvements in marketing growth and efficiency. Join Seatfrog and you’ll be surrounded by people who are just as brilliant as you.
You’ll:
- Work with developers and establish clear tracking requirements/ definitions - speed, yet accuracy is key
- Generate and iterate hypotheses in the consumer product space providing learnings and/or commercial benefit
- Partner with UX, Design and Marketing to establish tracking needs upfront, and define success metrics
- Work with developers to log and define new and improved customer tracking plans
- Report on Marketing campaign impacts
- Build reports to support our Consumer proposition and growth ambitions
- Respond to all teams’ ad hoc analytic requests
- Support investigations into outages and providing reasonable support for trading investigations
- Perform exploratory analysis that interrogates, supports and challenges business assumptions
We’re looking for someone who is experienced in:
- Statistical methods and data/web analysis software
- Analysis of Marketing data across multiple channels
- Experiment analysis and planning - even better if you have experience in multivariate testing
- Balancing the need for accuracy and efficiency in a fluid, startup and entrepreneurial environment
- Delivering strong analytics complemented with strong commercial acumen
- Leveraging insights from multiple data sources
- Automating processes to efficiently manage reporting requirements, and ensure timeliness of information
The tech stack:
- Amplitude
- Google Analytics +
- Firebase
- App store analytics (both Apple and Play Store)
- Python
- SQL
- Excel\Tableau
Piqued your interest?
It gets better - at Seatfrog, we believe in flexible working and ensuring the perfect work/life blend. That's why we offer a range of benefits that help our employees balance their personal and professional lives, including:
- 4-day work week, so you can enjoy more time for the things that matter most to you
- Enhanced parental leave, because we know family comes first
- Health insurance, to help you stay healthy and happy
- Workplace nursery scheme, to ease the burden of childcare costs
- EV Leasing, and Cycle 2 Work scheme, to make it easier for you to get to get around while still reducing your carbon footprint
- True remote-first environment - we have a great office near Liverpool Street should you wish to use it, or we're happy for people to be fully remote (or a bit of both!) We just ask that you join the monthly team meet ups around the UK to ensure we connect and collaborate as a wider team.
Join us at Seatfrog, and be a part of the team that's disrupting an industry, transforming the way people experience rail travel, and creating a better future for all. We offer a flexible and supportive work environment, great benefits, and the chance to work on cutting-edge projects with a team of talented and passionate individuals. Let's revolutionise the rail industry together!
At Seatfrog, we consider diversity a strength - inclusion fuels our ability to solve problems we never thought we could. Your application will be considered on its merits, without regard to your race, age, gender, religion, sexual orientation, disability status or anything else. If there is anything we need to know to enable you to fully participate in our interview process, please just let us know in your application - we want your recruitment experience to be first class!
