Prison Custody Officer - Hmp Northumberland

Are you looking for a rewarding and challenging career that makes a difference in people's lives? We are currently seeking dedicated individuals to join our team as Prison Custody Officers (PCOs) at HMP Northumberland. In this role, you will play a crucial role in maintaining a safe and secure environment for staff, visitors, and residents, while fostering an atmosphere of decency, dignity, and respect.Sodexo’s vision for HMP Northumberland is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation. What We Offer: Starting salary of £26,734.13 per annum. Subject to meeting the required criteria there are regular increments reaching £29,873.10 per annum after four years.Main Responsibilities:Support a team of other Prison Custody Officers and work as a collaborative unitSupervise residents at mealtimes and manage regular routines (locking and unlocking, recreation time).Oversee movement around the facilities – visiting hours, education, and work placements.Play a key part in resident’s rehabilitation journey or offer support during their time in prison.Treat all residents with fairness and respect.Please see attached job description for further information regarding the role requirements.The Ideal Candidate:Reliability and be quick to notice things.Experience not required but strong morals is a must.Desire to treat people fairly and with respect.Able to move forward and start fresh after a challenging situation (includes full training prior to starting).Good listener, sensitive, and able to maintain professionalism.Reliable, punctual, and committed to setting high standards.High attention to detail and good observation tactics.Good interpersonal skills, including assertiveness and self-motivation.Capable of working independently or as part of a team, delivering high-quality work without constant supervision.Our great PCOs come to us with all kinds of work and life experience. Some have worked in retail, healthcare, call centres and as taxi drivers. Others have previously worked in the military, police and security services. The work you’ve done before doesn't matter. What matters is that you’re ‘made of the right stuff’ – the rest you will learn during our intensive 8 - week training course and then on the job with the support of experienced colleagues.Recruitment process:Full completion of application form on Sodexo careers website by Sunday midnight - 17th March 2024.An assessment centre, which includes the opportunity of a tour of HMP Northumberland, so you can get a feel for the environment you will be working in. The assessment centre also includes the chance to meet with some of our current PCOs, and also with those who will support you as you learn the role and complete the professional programme. It’s also a great chance to ask questions and learn more about the role and whether it is the right choice for you. You will need to bring evidence of your right to work in the UK to this assessment centre.Don’t worry, we always want you to be comfortable and confident at work. Getting you up to speed and equipping you with the tools to do your job happens over a eight-week training program. This is where you’ll develop the necessary skills to work independently as a PCO. From shadowing more experienced colleagues, to understanding how to deal with conflict, you’ll be ready and prepared for every day going forward.Assessment centres -  TBCStart Date of training course: 09th September 2024.Post holders will be subjected to a  security check (level 2) prior to being employed.Please note: initial communication will be via email, please monitor your junk and spam folders to ensure you are aware of next stage requirements.About The Company  At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.