AddressAbout THG Labs
THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:
- In-house market knowledge & trends
- End-to-end service from idea generation through to manufacturing and launch
- Technical, commercial and production expertise
- Outstanding customer service
About the Product Team
At the core of THG Labs sits the Product Team who act as the central hub, orchestrating end-to-end product lifecycles, managing customer relations and project execution.
Product Manager
The Product Manager is responsible for managing the delivery of products and projects to a designated customer or brand. Nurtures and develops customer relationships to support the business sales growth plan.
- Feeds into the product development process of a designated brand/customer.
- Provides competitor analysis, presentations, and general research of products. Proposes new concepts for brand/customer and works in conjunction with wider teams both internally and externally.
- Remains aware of new opportunities and is proactive regarding the needs of the business.
- Proactively communicates with the customer regarding the progress of individual projects (including finance, R&D development, packaging & design development, and all other appropriate aspects).
- Takes the lead in development meetings with the customer. Also attends any other relevant meetings deemed necessary.
- Builds and maintains excellent relationships with customers, suppliers, and manufacturers, dealing with them in a professional and effective manner.
- Creates accurate product costings and budgets for sign off. Put recommendations forward for effective savings.
- Monitors sales against budgets and reports exceptions.
- Works collaboratively with the supply, purchasing & packaging teams to ensure an effective and commercial sourcing/purchasing process of NPD and tender work.
- Manages, develops and leads team member/s.
- Communicating effectively and positively with all teams, colleagues, and managers.
- Helps to promote a positive working environment
- Any other duties that may be required from time to time.
Role Requirements
- Attention to detail.
- Excellent organisational, project planning and problem-solving skills
- Strong communications skills
- Commercial awareness
- Excellent customer-facing skills with the ability to develop and build new relationships.
