Address ICF is looking for an experienced programme administrator to support our work under a large, multi-year contract through which we are providing monitoring, evaluation and learning support to the UK’s Department of Food, Environment and Rural Affairs (Defra) and the Defra ‘family’ of agencies and other bodies.
ICF provides research, evaluation and analysis services that help governments understand the impacts of their policies and programmes. We have particular expertise in the environment, climate change, food, fishing and farming. We have been retained by the UK Government to provide support to its work on these issues - helping to research and analyse evidence on the impacts of policies and providing monitoring data on species and habitats. These services will help to support and inform key policies on nature restoration, water quality, marine environmental protection, food production and many other issues.
We are looking for an experienced programme administrator to support our work under this contract. Working with the experienced technical staff and the wider programme support team, the programme administrator will help us to deliver first class monitoring, evaluation and learning services.
If you join us in this role, you will become part of a community of experienced environmental experts, analysts and programme management professionals committed to creating a positive impact on the policies we work on. Your work may involve:
- Engaging with officials who are commissioning and using our support service
- Coordinating our responses to requests for technical support;
- Liaising with procurement, data protection and other internal ICF teams to ensure effective and efficient service;
- Engaging with our employees and partners in the preparation of project proposals and subcontracts, and the set-up of projects on ICF systems;
- Supporting on project progress tracking and project budgeting.
- Managing the systems used to host technical data, reports and other outputs
- Maintaining our programme dashboard and other management information systems;
- Providing support to the financial administration of the programme, such as financial reporting and invoicing;
- Support to the maintenance of the databases used in delivery of the services;
- Use of our performance feedback system
- Helping to ensure effective communication within the ICF team
- Preparing the management reporting submissions for our client
Required experience:
- Minimum of 3 years’ experience in a similar environment.
- Experience in administrative activities on projects, working with Project Managers or Technical Staff.
- Experience of project budgeting, resource planning and monitoring and project controls (e.g. Project Management Plans, Change Control, Contract Variation, Risk/Issue Management, Milestones, Internal Planning & Delivery, Resource Management, Compliance, Quality Assurance, Project Monitoring & Review, Documentation Management).
- Experience working with / developing project and programme management tools and milestones trackers.
- Managing and documenting information at project level.
- Excellent oral and written English,
- High level of proficiency in Microsoft applications, particularly Microsoft Outlook, Word, PowerPoint, Excel and Teams.
- We are particularly keen to hear from candidates who have experience in
- project financial administration and contracting processes
- support to learning and event management
- This role would particular suit someone with prior experience in supporting research programmes or other public-funded programmes.
Personal Qualities:
- Highly developed interpersonal skills and self-motivation.
- Strong attention to detail and high level of accuracy.
- Excellent organisational skills, with a methodical and thorough approach.
- Ability to multitask and to manage a varied workload to achieve agreed deadlines without compromising quality or standards.
- Ability to work flexibly to meet client and organisational priorities and needs.
- Ability to work within multi-disciplinary teams.
- Diplomatic and able to interact with many external individuals and clients.
- Ability to demonstrate a 'can-do approach', being a problem solver and team player.
- Ability to work with all levels of internal and external parties, including clients.
- Sound business ethics, including the protection of proprietary and confidential information.
Prior experience in a consulting environment would be an advantage but we also welcome applicants with backgrounds in academia, non-governmental employment or the public sector.
ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources.
We provide a supportive, collegiate work environment. Our ‘You Matter’ programme enables recognition of colleague’s contributions, support and success.
We have a flexible, hybrid model in which you can balance working from home with use of our bases in London, Plymouth, Leeds, Birmingham and Manchester.
Please submit a CV and cover letter to start the conversation.
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About us:
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
Learn more about
what we do
and our commitment to inclusion
. The benefits of joining ICF:
Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you’ll have access to a vast array of benefits to help you live your life well.
We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role.
To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support.
We enjoy celebrating success, which is why we have a competitive recognition program called ‘You Matter’, which awards points as a ‘thank you’ for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee.
ICF also offers a range of competitive benefits, which include:
- Single Private Medical Insurance cover with no restrictions on existing conditions.
- Dental insurance and an online GP service.
- 25 days annual leave, plus UK bank holidays (annual leave increases with years of service).
- Pension scheme with 5% of salary employer contribution
- Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick.
- Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay.
