Programmes & Administration Assistant

Do you enjoy providing excellent customer service and working in a fast-paced office environment? If so, we currently have an exciting opportunity for a programmes and Administration Assistant in the International Programmes department at the University of Kent. The International Programmes department provides high-quality skills and language support to Kent’s international students with year-round course, our pre-sessional and foundation years alongside and international summer schools to enhance opportunities for staff and students, as well as the University’s international reputation. This position will involve providing effective administrative support to the team and on a variety of programmes and courses, allowing you to build your experience and understanding of supporting a diverse and international customer base.  As a Programmes & Administration Assistant you can expect to get involved in: providing efficient and high quality administration support to facilitate the smooth running of the Department's programmes and courses acting as the point of contact for students and staff on a range of programmes and courses, proactively managing enquiries and covering reception providing support with promoting programmes and courses What we are looking for in the right candidate: proven office experience gained in a high volume, busy, process-driven working environment the ability to deal with conflicting demands and to manage fluctuating workloads the ability to use your initiative to resolve a wide variety of enquiries What we can offer you: a friendly, open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including: hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff) an excellent pension scheme with generous employer contributions on-campus cinema/theatre, sports facilities, library, nursery and food outlets, set among green, open space overlooking the Cathedral study while you work discounts, cycle to work scheme, local business discounts on-site parking Please see the links below to view the full job description and also to apply for this post. If you require further information regarding the application process please contact peopleserviceshr@kent.ac.uk quoting ref number: CSF-803-23-R Further details:    Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and promotes equality at all levels.