Project Administrator

Company Overview

1st Line Defence is one of the leading unexploded ordnance (UXO) risk mitigation companies in UK. We are dedicated to delivering practical solutions to deal with aerial-delivered unexploded bombs (UXBs) from WWI and WWII, as well as UXO contamination related to historical land use by the military. Our services range from early-stage desktop risk assessments through to UXO support to construction projects, site investigation and offshore works. We are passionate about providing services with a friendly, open and ethical approach. We maintain and implement rigorous standards in order to provide a high level of service to our clients. We are a team consisting of specialist UXO field engineers, historians, analysts and support staff. With headquarters in Hoddesdon, Hertfordshire, we operate across the UK and undertake projects overseas.

Working Hours and Location:

Working hours are 8.00 am - 5pm with 1 hour break for lunch, office based.

Key Responsibilities and Objectives:

- Mobilise the field team as per the schedule, ensuring they have all relevant information for each job allocation and act as first point of contact for field team queries

- Assist with communicating with clients to book and extend site attendance as required

- Ensure all pre-start requirements have been completed before field team attendance on site

- Ensure the scheduling team are fully aware of all site requirements so that they can plan their manpower appropriately and in a timely manner

- Proactively maintain field team qualification and course requalification as required

- Maintain the accommodation booking log and liaise with hotels to secure refunds where accommodation is no longer required

- Maintain the operations inbox, assigning emails to other team members and filing away as required

- Create site information and risk assessment documentation for each site as appropriate and share it with the relevant personnel

- Answer the operations and mainline telephone and direct calls to appropriate team members as appropriate

- Contribute to Out of Hours telephone cover to assist the field team with accommodation or emergencies

- Assist the team with covering other tasks during holiday or sickness periods

- Build and maintain an excellent working relationship with both office staff and field staff based on trust, respect and support

- Maintain a flexible, can-do approach to all tasks

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Company benefits: Gym membership and Birthday day off following a successful probation period. Employee assistance programme.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.