Project Coordinator

Project Coordinator

Theale, Reading

Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and private health sector in the UK. They are currently looking for a ProjectCoordinator  to provide administration, project and marketing assistance to the Business Development team based in Theale, Reading.

The ideal candidate would need to have strong administration skills, excellent written and oral communication skills, along with analytical and presentation skills. It would be an advantage if candidates have experience in healthcare technology & services industry.

Purpose of the Role

Provision of administration, projects and marketing assistance to the Business Development team.

Achieving goals and objectives and ensuring our records and Customer Relationship Management (CRM) system is maintained and up to date.

Ensures seamless support across the commercial and business development team and wider teams within the organisation.

Provides support to the commercial and business development team ensuring requests from internal and external customers and partners are dealt with in a timely manner

Task list

Administration

• To be the central point of contact for information, through the management of shared mailboxes within the business development team
• System administration of the Customer Relationship Management (CRM) system
• Sales databases/CRM systems administration to ensure data is maintained, and staff using the system are trained and supported, across sales, commercial, technical, operational staff stakeholders
• To support business development team operational activities including coordination of meetings, preparation of agendas, take minutes and chase actions
• To support the Marketing & Projects Manager in the tracking of all business development activities including, but not limited to: new business procurement website communications, business development Opportunity Update and Review updates, CRM updates/reports
• Develop and maintain user guide documentation in line with business requirements and provide regular communications to the team and internal stakeholders

Projects

• To co-ordinate team and project meetings as required by the Marketing & Projects Manager and wider commercial team
• To support Business Development Projects as required such as, product/solution development initiatives, business case creation, research projects, process efficiency projects, modality team specific projects, OJEU procurement bids/quotes, framework mini-competition quotes, and sales proposals
• Assist Business Development projects as required to meet objectives and support the strategic goals and objectives of the team
• Co-ordinate, document and track progress of open projects, co-ordinating meetings, and supporting project activities as needed
• Maintain action logs for ongoing projects and chase outstanding actions

Marketing

• Carry out research to support insights, product/solution development and aid content creation for the wider team
• Support the preparation and co-ordination of Marketing events as required.
• Support the Marketing team with content creation and copy editing to contribute to the production of content for the internal intranet, website & social media channels.
• Assist Marketing projects as required to meet objectives and support the strategic goals and objectives of the team
• To support the production and delivery of content and templates for documentation to be used by all modality areas

Resources /Decision Making Authority

Responsible for CRM system data, to ensure all records of contracts, frameworks, contacts, customers, opportunities and bid, quote and sales proposals in the CRM system adhere to editing and formatting standards and ensure sign-off processes are followed in accordance with quality management system and Marketing guidelines

No staff supervision responsibilities

No budgetary responsibilities

Performance Indicators

Delivery of business development projects on time and to quality in adherence with internal and external customer requirements

Accuracy of information stored on CRM system

Uptake of CRM system by staff and internal stakeholders through monitoring of activity and engagement

Comprehensive internal and external high-quality communications

All sales documentation and proposals are up to date, meet marketing brand guidelines and delivered on time

Ensure quality system processes and procedures are followed

Identification of business development opportunities

Feedback from internal lessons learnt workshops

Feedback from peers, line manager and Business Development Director

Essential Skills

Excellent team working skills

Analytical skills

Excellent written and oral communication

Excellent self-management skills

Superior integrity and discretion

Presentation skills - Desirable

Experience

Database management experience

Customer Relationship Management (CRM) Database experience

Competence of MS Office suite, incl. Excel - Essential

Marketing and Co-ordination experience

Experience and ability to work successfully in a multi-disciplinary and often virtual environment - Essential

Healthcare technology & services industry knowledge

Qualifications

Microsoft Office applications

PRINCE2

Degree calibre

Mobility Requirements

Role location - Theale Head Office - Reading

International travel – Possible - Meetings and provision of internal training

Benefits

Royal London Pension - 5% employer contribution

Death in Service Scheme after probation - 4 times salary

Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)

**Please note: An enhanced DBS check will be required for all successful candidates**

If you feel you have all the skills required for this position, please do not hesitate to contact us at One to One Personnel or send your CV.