Address
Form of work
SalaryProject Officer
4 month fixed term contract - could lead to a permanent position
Hours: 8am - 5pm
Full time office based role
Salary: £30,000 - £40,000 per annum
Based in North Surrey
Our client, a prestigious education institution in the North Surrey area is currently looking for a Project Officer to join them on FTC basis. The purpose of role is to assist with the influx of admission enquiries and provide first class customer service to prospective students and their families
Key Responsibilities
- Provide excellent customer service to prospective students and their families
- Respond to inquiries via phone, email, and in-person visits
- Review and process applications for admission
- Evaluate transcripts and other documents to determine admission eligibility
- Follow up with students to ensure that all necessary documents are received
- Communicate admissions decisions to students and provide support through the enrolment process
- Maintain accurate records in the student information system and other databases
- To convert admissions enquiries into places for students.
Person Specification
- Well-developed organisational skills and time management skills, including the ability to prioritise and manage workload
- Ability to work as part of a team and independently
- Excellent written and oral communication skills
- Ability to empathise and develop rapport with individuals applying
- Relationship-building skills, to work with others and to convert initial enquiries into successful enrolments
- A high level of attention to detail and accuracy
- Portable Enhanced DBS desirable
