Property Manager

Collins Property Recruitment are working in partnership with a leading UK property developer to recruit for a new and exciting development.

As the Property Manager you will be a pivotal member of the front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently and the team works as one.

Duties and responsibilities will include:

• Deliver the companies customer service strategy and standards.
• Increase resident satisfaction with service delivery
• Deliver high-quality resident services
• Work closely with company-wide colleagues to ensure excellent customer service
• Encourage and support resident engagement
• Promote and build good relationships with external partners.
• Carry out services such as meet & greet, reception, parcel handling, inspections, lettings viewings and ad-hoc tasks, ensuring the provision of an excellent front-line service to residents and other customers on the phone, in writing and in person.
• To ensure the delivery of high-quality services including front & back of house functions, amenity space management, voids & unit management, tenancy, income management and tenant involvement.

Desired Skills & Experience:

• Previous experience working in organisations providing market rental properties, travel & tourism or hospitality is essential
• Awareness of H&S requirements on site and a demonstrable ability to implement H&S when required
• Strong experience working at business/private events would be beneficial
• Previous experience of working in a team
• Strong written and verbal English
• Qualifications in property or customer service would be advantageous
• Previous experience of working towards and achieving targets
• A good communicator with strong interpersonal skills, including the ability to listen
• Well-groomed and professional appearance
• Passionate about customer service
• Ability to build relationships and work collectively with colleagues
• Demonstrable ability to think creatively and embrace new challenges daily
• Goal-focused, positive and resilient with the determination to support the company in delivering exceptional outcomes for its residents and communities.

Shift Pattern:

Rotating 3 week shift pattern working 1 Saturday in 3 . Early shifts and late shifts (8am - 8pm). This includes Saturdays, bank holidays.

If you’re interested in this Property Manager position, then apply now. Should you have any questions contact Sammy Boyling at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll give you £300 worth of vouchers if we successfully place them!