Job Title: Property Operations Manager

Location: Hamburg

Start: ASAP

Salary: Competitive

My client is looking for a Property Operations Manager to join their team asap.

You will have overall responsibility for on-site operations, including leasing management, day-to-day activities and property resources to achieve established financial and operational objectives.

The focus is on building a vibrant, innovative, safe and welcoming community for all the residents.

Key Responsibilities

• Coordinates the properties' daily activities and resources to achieve and exceed established financial and operational goals.
• Oversees the rental management process.
• Works with the company's marketing and sales department to develop local marketing and leasing strategies.
• Actively seeks interaction and contact with residents to proactively improve service delivery and ensure community events enhance the overall resident experience.
• Achieves targeted revenue by ensuring rent, utilities and other fees are collected and accounted for in a timely and accurate manner.
• Supports the creation of annual budgets.
• Creates, approves and submits orders and processes invoices.
• Plans and organizes the rental processes on site.
• Leads the team to create positive, memorable experiences by exceeding the expectations of all residents.
• Proactively strives for continuous improvement through feedback.

About You

• We are seeking an individual with a completed education, preferably in a field related to the real estate industry, coupled with professional experience, particularly in sales.
• Ideal candidates will have a background in management, excellent communication skills, and a proven track record in acquisition and negotiation.
• A customer-oriented approach, self-motivation, determination, and a high level of performance are essential.
• The candidate should present a professional and engaging appearance, possess good local and market knowledge, and demonstrate fluency in both German and English.
• Proficiency in MS Office is required, and familiarity with property management software, particularly Yardi, is desirable, with training provided.

What they Offer

• We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard.
  Please reach out if you are keen to know more.