AddressTechnology Quality, Technology
Quality Manager, Financial Crime Technology
Closing date for applications: 19/03/2024
Edinburgh, United Kingdom
Permanent
Full Time
#R-00229784
Join our digital revolution in NatWest Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Job description
Join us as a Quality Manager, Financial Crime Technology
- We’ll look to you to provide direction and leadership on all quality matters across the Customer Due Diligence Strategic In Life platform and multi year investment programme, including adoption and compliance with the organisation's standards and policies
- This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
- Hone your knowledge of quality best practices and collaboration and stakeholder management skills
What you'll do
In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.
We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.
Additionally, you’ll be:
- Leading and managing the testing function, quality strategy, plan and execution results of multiple global feature teams, often concurrently
- Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
- Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
- Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
- Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
- Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
The skills you'll need
We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies, such as Behaviour Driven Development and Single Test Automation Frameworks
Additionally, we’ll be looking for:
- Practical experience of quality strategy and planning, testing design and execution
- Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
- The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
- The ability to communicate complex technical concepts clearly to peers and management
- Good collaboration and stakeholder management skills
