Receptionist

Sales Receptionist at Laser Me Out

Laser Me Out, the leading Laser Hair Removal Clinic, is seeking highly driven Sales Receptionists. As a premier clinic specialising in laser hair removal and cutting-edge skin treatments, we are dedicated to providing personalised care and exceptional service in a welcoming environment.

We are currently looking for a dedicated and professional Sales Receptionist/Front of House to join our team. As the initial point of contact for our clients, you will play a pivotal role in ensuring their experience is seamless and memorable.

Responsibilities:

• Warmly welcome clients and ensure they feel comfortable and valued upon arrival.
• Manage incoming calls, emails, and enquiries, promptly directing them to the appropriate staff member.
• Efficiently schedule appointments and coordinate consultation bookings to optimise clinic capacity, particularly for laser hair removal and skin treatments.
• Accurately handle payment transactions and maintain detailed client records, with a focus on those undergoing laser and skin procedures.
• Maintain cleanliness and organisation in the reception area, reflecting our commitment to excellence in laser hair removal and skin treatments.
• Assist with administrative tasks, including data entry and stock management, to support clinic operations, emphasising laser and skincare products.
• Collaborate closely with team members to ensure a seamless and cohesive experience for clients seeking laser hair removal and skin treatments.
• Stay updated on clinic services, promotions, and products related to laser and skincare to effectively communicate with clients and drive sales.

Requirements:

• Previous experience in a customer service or receptionist role, ideally within a spa, medical, or hospitality environment, with exposure to laser hair removal and skincare treatments preferred.
• Excellent communication and interpersonal skills, with a talent for building rapport with clients seeking laser and skin services.
• Strong organisational abilities and acute attention to detail, particularly crucial in a fast-paced clinic specialising in laser hair removal and skin treatments.
• Proficiency in computer systems and basic office software to handle administrative tasks efficiently, with familiarity in managing client records for laser and skincare procedures. (Bonus if you are familiar with Phorest booking software)
• Must Have knowledge in Laser Hair Removal and Skin Treatments (Soprano Titanium/HydraFacial/Dermapen/Skin Peels)
• Flexibility to work evenings and weekends as required to accommodate the busy hours (open 9-9 7x weekly) of a clinic specialising in laser and skin treatments.

Benefits:

At Laser Me Out, we offer competitive benefits packages, including employee discounts, referral programmes, and opportunities for career advancement within our laser hair removal and skincare-focused environment.

If you're passionate about delivering exceptional service and thrive in a client-focused environment, we invite you to apply for this position. Please submit your CV and a cover letter detailing your relevant experience and why you're excited to join our team.

Thank you for considering a career with Laser Me Out. We can't wait to hear from you!

Job Type: Full-time

Salary: £15.00-£17.00 per hour

Expected hours: 36 per week

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme

Schedule:

• 12 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Education:

• GCSE or equivalent (preferred)

Ability to Commute:

• London (required)

Work Location: In person