Receptionist

The Practice

Bradbury Dental Centre is a 3-surgery practice, providing mixed NHS and Private treatments, situated in a fantastic location that boasts state-of-the-art equipment. We have a passionate team of expert dentists, nurses and key staff to help deliver state-of-the-art treatments and service excellence. Part of our success is the closeness of the team and the strong bond that brings us all together which we think is reflected in our patient reviews.

The Opportunity

As a Receptionist, you will join our team based in Belfast on a Full-Time basis. As the first point of contact for our patients, you'll play a crucial role in ensuring their experience with us is positive from the moment they walk through the door. The ideal candidate will have previous experience working in a dental practice, exceptional communication skills, and strong attention to detail. You must be able to multitask and work well under pressure while always maintaining a positive and professional attitude.

Responsibilities include:

• Greet patients with a warm and friendly demeanour, making them feel welcome and at ease
• Manage the front desk, including answering phone calls, scheduling appointments, and handling patient inquiries
• Maintain accurate patient records and ensure confidentiality at all times
• Collaborate closely with our dental team to coordinate patient appointments and optimize office efficiency
• Provide administrative support, including managing patient files, ordering supplies, and other general office duties as needed
• Follow treatment plans for private Dentists
• Make appropriate private treatment bookings
• Offer finance options to patients
• Work with private Dentists to promote treatments

Requirements and skills:

• Previous experience in a receptionist role, preferably in a healthcare or dental setting
• Excellent communication and interpersonal skills, with a genuine passion for helping others
• Strong organisational abilities and attention to detail
• The ability to multitask and thrive in a fast-paced environment.
• Have a positive attitude and a willingness to go above and beyond to meet the needs of our patients and team.

What can we offer you?

As our Receptionist, we can provide you with a structured career pathway with training and development. Benefits include:

• A competitive starting salary (dependent upon experience)
• The opportunity to take on enhanced duties within the practice
• Incentives on the sale of Private Treatment
• Modern computerised surgeries
• Help us, help you! Employees can take advantage of our referral scheme
• Annual appraisals and supported progression

How to apply

If you are a motivated, organised, and customer-focused individual, we encourage you to apply for this exciting opportunity! Click the 'apply' button to submit your CV and start your application.

Don't forget to visit our Careers page to explore our other opportunities and find out more about us https://careers.smartdentalcare.co.uk/

Please note that we recruit on a rolling basis, meaning that your application will most likely be reviewed before the application deadline. We will continue to accept applications until we have successfully filled the role.