Receptionist

Cygnet Lodge Woking is a 31 bed service providing acute and high support inpatient rehabilitation services for men with complex mental health needs.

We are looking for a friendly and experienced Receptionist to join our team on a full time basis to provide a professional, welcoming reception experience.

You will be working 40hrs per week Monday - Friday 7:30-16:00.

This role will be based in a fast paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard.

Your Day-to-Day...

• Be responsible for all initial contacts
• Greet visitors & notify the appropriate member of staff of their arrival
• Provide comprehensive Reception cover and deputize for Reception Lead when required.
• Provide comprehensive Hospital Administration Cover
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist with at least 1 or more years of experience working as a Receptionist
• Organised, naturally helpful and good at multitasking
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent c
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Employee Discount Scheme
• Company pension scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
• Health Cash Plan
• Subsidised meals on duty
• For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/

Please note: successful candidates will be required to undergo an enhanced DBS check