Receptionist

Job start date: 1 April 2024  

Hours per week: 36.5 all year round  

Joseph Chamberlain Sixth Form College
1, Belgrave Road
Birmingham
B12 9FF
Telephone number: 0121 446 2255

Email: HR@jcc.ac.uk

Contract Type: Permanent

We are looking to recruit a highly organised and enthusiastic Receptionist to join our Front of House Team. Within this role, you will welcome and deal with visitors, staff and students and provide a wide of range of administrative duties to support the reception team and the Assistant Principal. The ideal candidate will have a flexible and friendly manner along with exemplary customer service skills to deal with telephone and face-to-face enquiries in a supportive and professional manner, whilst contributing to the smooth and efficient operation of the reception area.

As this role is varied and fast-paced, you must be able to multitask, have good organisational and communication skills, whilst being able to work flexibly in a friendly and professional manner to demonstrate exemplary customer service skills. You will also have the confidence and ability to engage with visitors and students.

Situated within easy reach of Birmingham City Centre, we are a highly successful and vibrant College, having been graded as ‘outstanding’ in all categories once again in December 2023 by Ofsted.

Our College excels in providing a broad, inclusive and high-quality education to all of our learners, which has resulted in some of the highest levels of progression to Higher Education in the sector. In 2023, students at Joseph Chamberlain College achieved excellent exam results, as they have done for many years.

You will be working in a state-of-the-art building with superbly equipped classrooms and facilities, and continue to grow in size due to demand. We have been featured in the Parliamentary Review for best practice in further education for the second time and we have been awarded the Teachers’ Development Trust (TDT) Silver Award for our comprehensive package of innovative and high impact professional development.

If you are aspirational for all young people and want to play a part in shaping their futures, we would really like to hear from you.

Hours of work will be full-time, 36.5 hours per week. The salary for this post is on the Colleges' Support staff pay scale, point 5, which currently is £22,312 FTE.

This post is covered by Part 7 of the Immigration Act (2016). Therefore the ability to speak fluent and spoken English is an essential requirement for this role.

For job details and an application pack please our website or email: HR@jcc.ac.uk.  

Alternatively, please call 0121 446 2255 for an application pack or if you require the information in a different format.

This school is committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to all necessary pre-employment checks, including: enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.  

All applicants will be required to provide two suitable references.  

An online search will also be carried out as part of due diligence on all short-listed candidates.  

This post is not part of the City Council and the successful candidate will not hold a Birmingham City Council Contract of Employment.  

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.  

Further information about filtering offences can be found in the DBS filtering guide.