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Form of work
SalaryEBCF are recruiting a receptionist to join our team at our Summerfield centre. The ideal candidate has previous experience in this role or similar.
Duties and responsibilities include (but not limited to):
- Dealing with customers via various channels i.e. telephone, email, face to face
- Data entry and database maintenance
- Communicating with customers, answering queries and resolving issues
- Filing/printing/archiving
- Liaising with management to ensure KPIs are met
- Assist with administrative tasks
Key Skills Needed:
- Must be computer literate with a good working knowledge of Microsoft Word and Excel.
- Maintaining professionalism
- Excellent communication skills and phone etiquette
- Able to work with a team, take direction from others and collaborate effectively
- Organisational skills
Requirements:
- Right to work in the UK
- You must also pass a DBS check
- Previous relevant experience (preferred)
EBCF is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory “Disclosure and Barring Service (DBS) Enhanced Check.
Job Type: Full-time
Pay: £11.42 per hour
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Application question(s):
- What interests you about this role?
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
