Receptionist

Temporary Receptionist

Birmingham City Centre
Office Based
Temporary contract

Are you creative and have a strong passion for networking and customer service? Perhaps you have previous experience within the hospitality sector, or in a Front Of House role?

GRG are working with a professional services organisation, who are looking to recruit an Office host to join their corporate team based in Birmingham City Centre. The role embodies the company's values by ensuring that their clients and visitors to the office have an exceptional experience and a happy/productive day.
Job Role:

• Demonstrate exceptional knowledge and service skills in supporting employees, teams and visitors ensuring they have an incredible experience while at the office.
• Through a strong working relationship with your clients, act as the 'key contact' on all matters relating to the Corporate office including the day-to-day operation.
• To be the expert on the services/facilities provided by the office and the wider building in order to advise employees and visitors.
• To develop a good knowledge of the local area to advise employees/visitors on its amenities and events.
• Manage day-to-day office operations including desk/meeting bookings, occupancy optimisation, space usage, storage, office equipment and consumables.
• Be the first point of contact for issues and requests, liaising with the building provider to report and follow up to ensure a timely resolution.
• Organise and manage building passes
• Coordinate and manage on-site and off-site storage solutions, including document archiving.
• Ensure the smooth running of the switchboard function.
• Ensure a warm welcome to visitors.
• Organise and receive couriers, deliveries and post.
• Support your manager with additional duties, such as hosting well-being, networking and social events for the offices, including support with all general administration, preparation and social media administrative tasks

About You:

• Experience in a customer/client/service led role within a corporate or luxury hospitality environment.
• Exceptional in delivering exceptional client/customer service.
• Knowledge of developing and managing relationships with third-party suppliers and providers.
• Ability to work autonomously and independently in a highly organised way to manage multiple tasks and requests.
• Knowledge or awareness of managing office facilities

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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