Receptionist

Receptionist
General Description

The New Milton Receptionist (NMREC) is responsible for providing administrative and support functions to the Legal Teams at the Company’s New Milton office.

Hierarchy

Responsible to: The NMREC is responsible to the Practice Manager, Heppenstalls Solicitors Limited.

Aims and Goals

The primary aims of the NMREC are as follows:

• To ensure that the general administrative needs of the Company are met through the application of suitable systems, processes and procedures,
• To assist the Practice Manager in carrying out various administrative duties and functions.

General Duties

In order to meet the aims & goals detailed above, the NMREC shall:

General Office Administration

• Carry out effective and efficient reception duties, such as answering calls, diary management and hosting clients,
• Organise appointments and book meeting rooms as appropriate,
• Manage meeting rooms and ensuring a clean tidy environment stocked with necessary equipment, amenities and refreshments,
• Deal with general enquiries regarding the Company including marketing, sales, general enquiries and complaints and where necessary referring the same to appropriate persons within the business to process,
• Manage the strongroom: storing and recalling of deeds and documents and accurate recording of location,
• Assist with archiving: remote storage of files and documents, liaising with the storage company, accurate recording of location when recalled,
• Ensure that the New Milton office maintains adequate levels of office equipment and stationery,
• Process incoming and outgoing post,
• Take payments and comply with accounts rules.

Secondary Duties
Health & Safety Representative for the New Milton Office.

Contact Jesamine.Somerville@heppenstalls.co.uk