Receptionist

We have exciting opportunities for a part time receptionist role here at Grange Vets. The role is a 21.75 hours per week and would be on a Rota basis between the hours of 8am to 7.30pm Monday to Friday and some Saturday mornings 7.30 till 1.30pm (5 days a week). We are looking for a candidate with previous experience of working in a busy reception environment, ideally vets but this is not essential.

The role requires but is not limited to:

• Greet clients and visitors to the Practice in a friendly and helpful manner and provide high levels of customer care.
• Ensure client areas such as waiting room/bathroom are always clean and tidy.
• Answer the telephone promptly in accordance with Practice protocols. Directing calls to the appropriate department and person, taking detailed messages as required and ensure messages are passed to the appropriate person in a timely manner.
• Make appointments and hospital bookings for clients according to practice policies. Ensure clients leave with medication prescribed and understand how and when to use this.
• Take payments from clients in accordance with Practice policy.
• To ensure provision of required documentation for consultations sessions such as client histories from other veterinary practices.
• To audit and maintain patient records.
• Process client orders in accordance with Practice policy.
• Having a task list to work through that is always changing in a fast pace environment.

Job Types: Part-time, Permanent

Pay: £7.49-£11.50 per hour

Expected hours: 21.75 per week

Benefits:

• Childcare
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Work Location: In person

Reference ID: Receptionist 30hours