Receptionist

We're looking for a professional with an eye for detail and an ability to prioritize tasks, and we need someone who can provide administrative support to the department. The successful candidate will need to be available daily during business hours, have a desire to build business relationships both internally and externally, and thrive in a fast-paced environment. We're looking for someone who has exceptional communication skills and can use his or her initiative in order to solve problems.

The rota pattern for this full-time 37.5 hour role is currently as follows:

Monday 08.00 – 16:00 = 7.5hr

Tuesday 08.30 – 15.30 = 6.5hr

Wednesday 10:00 – 18:00 = 7.5hr

Thursday 09:00 – 18:00 = 8.5hr

Friday 10:00 – 18:00 = 7.5hr

The above rota maybe subject to change.

Responsibilities

- Maintaining and monitoring the practice appointment system.

- Manning reception on a rota basic.

- Taking telephone requests for appointments.

- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

- Signpost patients to the correct service.

- Initiating contact with and responding to, requests from patients, team members and external agencies.

- Basic read coding on SystmOnline.

- Photocopy documentation as required.

- Provide administrative support for the GPs and Nurses.

- Aiding with the Prescribing clerks when needed.

- Registering patients.

- Aiding with the filing of patient records and the pulling of deductions.

Job Type: Full-time

Pay: £11.50 per hour

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift

Work Location: In person

Application deadline: 10/05/2024