Receptionist

Vacancy for a reliable and warm receptionist to join our team at SANDIACRE , Nottingham.

This position is Part time receptionists for 20 hours a week and alternative weekend.

Sandiacre is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care.

The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager and administrator.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills and a great team player
• Neat and well presented
• Excellent written and verbal English.

Job Types: Part-time, Permanent

Pay: £11.50 per hour

Schedule:

• Day shift
• Weekends only

Work Location: In person